The GDPR (General Data Protection Regulation) is an important piece of legislation that is designed to strengthen and unify data protection laws for all individuals within the European Union (EU). The regulation will become effective and enforceable on May 25, 2018.
Our commitment: Recapture is fully committed to achieving compliance with the GDPR prior to the regulation’s effective date.
In this page we cover:
Recapture began to dedicate internal resources to the GDPR in late 2017, well before the deadline. We did this because we value our customers (and their customers) rights to privacy. Compliance with and to international law and regulations are very important to us.
The short answer is probably YES. Let's talk about the longer version. A common misconception is that GDPR applies ONLY to businesses in the EU. This is not true. It depends on who your customers are, not your business' location:
We are taking many steps across the entire company to ensure we will be ready for the GDPR. We are improving anonymity within our analytics tools and making changes to allow you to tailor how you request consent within our feedback tools. We’re also working on interfaces that will allow you to address requests from your customers related to their rights for accessing any personal data that might stored in your Recapture account. In addition, Recapture is also confirming that all services we use are also GDPR-compliant.
Based on our research conducted, we are confident these changes will address the requirements of GDPR. We will communicate these changes in detail before the first of May, 2018.
There are two things that you might need to do depending on your situation and jurisdiction. Below are the only impactful changes that we can foresee that might affect you as a result of using Recapture:
The General Data Protection Act (GDPR) is considered to be the most significant piece of European data protection legislation to be introduced in the European Union (EU) in 20 years and will replace the the 1995 Data Protection Directive.
The GDPR regulates the processing of personal data about individuals in the European Union including its collection, storage, transfer or use. Importantly, under the GDPR, the concept of “personal data” is very broad and covers any information relating to an identified or identifiable individual (also called a “data subject”).
It gives data subjects more rights and control over their data by regulating how companies should handle and store the personal data they collect. The GDPR also raises the stakes for compliance by increasing enforcement and imposing greater fines should the provisions of the GDPR be breached.
The GDPR enhances EU individuals’ privacy rights and places significantly enhanced obligations on organizations handling data.
In summary, here are some of the key changes to come into effect with the upcoming GDPR:
The GDPR includes the following rights for individuals
This site provides more details about the process if you are interested (including the legal details): ICO Privacy Transparency and Control
If you are a company outside the EU, you should still be aware of this. The provisions of the GDPR apply to any organization that processes personal data of individuals in the European Union, including tracking their online activities, regardless of whether the organization has a physical presence in the EU.
If you have a concern or need to file a GDPR complaint with Recapture, please use this form which covers each case of the GDPR rights so we can handle your request as quickly as possible.
If you have any questions, please don't hesitate to contact us at firstname.lastname@example.org.
We have over 15 years of experience building and running successful e-commerce websites.
Recapture started as an internal tool that we built for all our Magento sites. We needed to send abandoned cart emails that didn't suck, and we didn't want to use a self-hosted solution and gum up our Magento installation.
We couldn't find a well-built, cost-effective service out there, so we built it ourselves. It works so incredibly well for us that we decided to share it with anyone who wants it.